We ship to most addresses worldwide, though certain international destinations may have import restrictions on fine jewelry. Please ensure your delivery location is eligible for 14k gold imports before placing an order.

When you order, we provide estimated delivery dates based on your selection: Complimentary Standard Shipping (10–14 business days) or Priority Express ($30 flat fee, approx. 7 business days). These estimates reflect carrier transit times and item availability.

Unlike standard goods, our shipping is not weight-based. We use a flat-rate structure to ensure the secure, insured handling of your jewelry. Please note that recipients are responsible for any local customs duties or import taxes.

We stand behind the quality of our 14k gold jewelry with a Limited Lifetime Warranty. This covers all manufacturing defects in materials and workmanship. If a structural flaw exists from the time of production, we will repair or replace your piece at no cost to you.

To process a claim, you must provide your original order number and the official Moissanite Certificate of Authenticity included with your purchase. This card is required to verify the identity and quality of your gemstone for any warranty-related service.

Our policy is strictly limited to factory defects and does not cover normal wear, accidental damage, or unauthorized third-party repairs. For all eligible warranty claims, we provide prepaid shipping labels within the US to ensure a seamless, complimentary repair experience.

We ship to most addresses worldwide, though certain international destinations may have import restrictions on fine jewelry. Please ensure your delivery location is eligible for 14k gold imports before placing an order.

When you order, we provide estimated delivery dates based on your selection: Complimentary Standard Shipping (10–14 business days) or Priority Express ($30 flat fee, approx. 7 business days). These estimates reflect carrier transit times and item availability.

Unlike standard goods, our shipping is not weight-based. We use a flat-rate structure to ensure the secure, insured handling of your jewelry. Please note that recipients are responsible for any local customs duties or import taxes.